Port Macquarie Day Spa Privacy Policy and Disclosure Statement explains in general terms how Port Macquarie Day Spa protects the privacy of your personal information under the National Privacy Principles. It also sets out the matters which we are required to disclose to individuals under National Privacy Principles 1.3 and 1.5. The principles set out in the Port Macquarie Day Spa Privacy Policy and Disclosure Statement will apply to any personal information you provide to Port Macquarie Day Spa via its web site or under any other agreement or arrangement. The Port Macquarie Day Spa Privacy Policy and Disclosure Statement does not apply to acts and practices of a Port Macquarie Day Spa employee or which relates to the employee records of that Port Macquarie Day Spa employees.
How we collect your personal information:
We generally collect your personal information directly from you. For example, we may collect personal information about you when you deal with us over the telephone, when you make a reservation or through other correspondence (whether by letter, fax or e-mail), when you visit our web site or when you have contact with us in person.
Generally, the type of personal information we collect about you is the information included in documents such as a consultation form, for example, your name, mailing address, telephone number and e-mail address. In some circumstances, we may also collect sensitive information about you such as information about your health (including any disability).
Our disclosure statement:
Port Macquarie Day Spa collects personal information from you for the following purposes:
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to confirm your reservation for treatment services. |
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to confirm and process your method of payment. |
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to address the specific needs of customers in respect of our services and treatments. |
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to provide you with information about our business and to undertake other marketing activities. |
If you do not provide the information requested, we may not be able to provide you with the service requested.
How we use or disclose your personal information:
We will use and disclose personal information for the primary purpose for which it was collected. We may also use or disclose personal information for purposes related or ancillary to the main reasons we collect it, such as invoicing, provision of information concerning treatments and other services offered by us.
We do not engage third party contractors such as mail houses to mail out our brochures to you on our behalf.
Sharing information within Port Macquarie Day Spa:
Each Port Macquarie Day Spa employee may disclose personal information to another Port Macquarie Day Spa employee which will use and disclose the information only for the purposes for which it is collected as stated above. Contact details for Port Macquarie Day Spa are below.
Gaining access to information we hold about you:
Port Macquarie Day Spa will, on request, provide you with access to the information we hold about you, unless there is an exception which applies under the National Privacy Principles.
Your request to access the information we hold about you will be dealt with in a reasonable time. Port Macquarie Day Spa may recover from you its reasonable cost of supplying you with this information.
If any of the personal information we hold about you is not accurate, complete or up to date, you can request that we take steps to correct it.
If we refuse to provide you with access to the information or to correct it, we will provide you with reasons for the refusal and inform you of any exceptions relied upon under the National Privacy Principles.
Keeping your personal information up-to-date:
We take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date whenever we collect or use it.
If you find that the personal information we hold about you is inaccurate, incomplete or out-of-date, please contact us immediately and we will take reasonable steps to either correct this information, or if necessary, discuss alternative action with you.
Security of your personal information:
We protect any personal information that we hold from misuse and loss. We also protect it from unauthorised access, modification and disclosure.
Your personal information may be stored in hard copy documents, as electronic data, or in Port Macquarie Day Spas software or systems.
We make our employees aware of the sensitive nature of your personal information and only permit them with access on a need-to-know basis.
How to contact us:
If you wish to gain access to your personal information or make a complaint about a breach of your privacy or if you have any query on how your personal information is collected or used or any other query relating to Port Macquarie Day Spa Privacy Policy and Disclosure Statement, please contact “The Owner / Manager during business hours on:
Telephone: 0265842255
Fax: 0265840110
Mail: Shops 3&4 Rydges Hay St. Port Macquarie NSW 2444
We will respond to your query or complaint as soon as possible and will try to resolve any complaint as soon as practicable. |
