CANCELLATION POLICY

We completely understand that life can sometimes be unpredictable.

 

If you need to cancel or reschedule your appointment, we kindly ask for at least 48 hours' notice. This allows us to offer your time to another client who may be waiting.

 

Cancellations made with less than 48 hours' notice will result in the deposit being forfeited, and unfortunately, gift vouchers will be void.

 

Rescheduling with less than 48 hours of your appointment, will be considered a cancellation, and the same conditions will apply.

 

As a small business, this policy helps us honour the time and commitment of our therapists who have set aside this time just for you.
Thank you so much for your understanding and ongoing support — it truly means the world to us!

We can’t wait to welcome you for your treatment.